Information We Collect
We collect information you provide directly when you create an account, place an order, or contact us. This includes:
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely by Razorpay; we do not store card numbers)
- Order history and browsing activity on the Website
- Messages sent through the contact form
How We Use Your Information
We use the information we collect to:
- Process, fulfil, and communicate about your orders
- Provide customer support and respond to enquiries
- Send transactional emails and SMS (order confirmations, shipping updates)
- Improve our Website and services
- Send promotional communications only with your explicit consent
Third-Party Services
We share your data only as necessary with the following service providers who are contractually bound to keep it confidential:
- Razorpay — payment processing (PCI-DSS compliant)
- Firebase (Google) — phone OTP authentication and Google Sign-In
- Cloudinary — product image and video hosting
- Vercel — website hosting and delivery
- Courier partners (Blue Dart, Delhivery, DTDC, India Post) — order fulfilment
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
Data Security
We implement industry-standard security measures to protect your personal information. All data in transit is encrypted using TLS. Payment transactions are handled entirely by Razorpay; we do not store card or UPI credential details on our servers.
Your Rights
Under applicable Indian law, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at hello@takshiprime.in. We will respond within 30 days.
Contact for Privacy Queries
For privacy-related queries or to exercise your data rights, please email hello@takshiprime.in or call +91 63526 60505 (Mon–Sat, 10 AM – 7 PM).