Refund & Cancellation Policy

You may request a refund for any product within 30 days of delivery if the item is defective, damaged, or not as described. Items must be unused, in their original packaging, with all accessories and manuals included.

Orders may be cancelled within 24 hours of placement for a full refund. After 24 hours, if the order has been dispatched, it cannot be cancelled — please initiate a return once you receive the item.

Once we receive and inspect the returned item, refunds are processed within 5–7 business days to your original payment method (credit/debit card, UPI, or bank account via NEFT). You will receive a confirmation email once the refund is initiated.

• Personalised or custom-made items
• Digital downloads
• Gift cards or vouchers
• Items that show signs of use, damage, or are missing original packaging

1. Email hello@takshiprime.in with your order number and reason.
2. Or call +91 63526 60505 (Mon–Sat, 10 AM – 7 PM).
3. Our team will guide you through the process and arrange a return label where applicable.